"On November 7, 2008 Albert Erlitz and Donna Ellis, who were visiting Sedona from Mesa, parked at Deadman’s Pass Trail Head and hiked into Boynton Canyon. They were separated and Ms. Ellis broke her foot. She was able to get back to her car and drove into Sedona to get help to find her friend that had not returned back to their car. After getting some help she returned back to the trail head and awaited the Yavapai County Sheriff’s Office Search and Rescue. They contacted Ricardo at the Front Gate who gave them access to the back Enchantment Circle gate for their search. They searched for a while but had to call off the search until morning due to it getting dark and getting too cold. Ricardo kept in contact with Ms. Ellis during the entire time until he went home at 11:00 pm."

"When he returned the next morning at 7:00 a.m. for work he assisted the Yavapai County Sheriff’s Office Search and Rescue in setting up a command post at Enchantment Circle. They were able to locate Mr. Erlitz back in Boynton Canyon later that morning and had to air lift him to Enchantment Circle where Ricardo had a helicopter landing site set up. From this location another helicopter picked up Mr. Erlitz and transported him to the Flagstaff Medical Center where he was experiencing heart and kidney failure from being stranded in Boynton Canyon over night. Both Ms. Ellis and Mr. Erlitz are recovering from their injuries but were very thankful in a letter sent to the Enchantment Resort and the other agencies involved in this incident for the assistance that they received in this matter. They also indicated that a copy of the letter would be sent to the Red Rock News and closed out the letter by saying to all that assisted “These men and women are what make our state one of the best in the country.”

"I was very proud of how Ricardo handled himself in this incident and he impresses me for all the good he does here at the Enchantment Resort on a daily basis. Thank you Ricardo!" Fred Wadsworth