Fernando Flores

"It isn’t an accident that the golf course grass is green, thick and full, or the wall at the lobby is finished and looks great!  Or the wall around the air conditioning units at casita #34 is finished and also looks great.  How about the additional hours he has put in recently to help the Banquets Department.  This is Russ every day.  He deserves to be employee of the month.  Please tell him how much you appreciate what he does." Dana Smith

"Meganne can do it all!  An instance occurred where the PBX operator could not come to work and there was no one to cover the phones.  Meganne was working by herself at the Front Desk that evening and not only did she assume her usual role at the desk, but she also answered phones all night long too!  Meganne is such an exemplary employee.  She is very dedicated to her job, she provides excellent guest service and she displays a positive attitude at all times.  Thank you Meganne for everything you do for the resort." Erin Smith

"Meganne, thank you for making my MOD nights so much easier.  I appreciate your responsiveness and the care you give to our guests.  I see how much you have learned on the front desk procedures and the important role you are often in with training new employees.  I encourage you to continue to be the very best." Dana Smith

"Misty has only been with the spa for a couple months and she has already become a tremendous asset.  She is very intelligent and has picked up the technical aspects of her job very quickly.  Misty is an extremely hard worker and has even volunteered to pick up shifts on her days off to help cover.  Her customer service skills are exceptional and it is reflected in the number of guest comments and letters we receive every week. She is very attentive and displays a positive attitude at all times.  Thank you Misty for all that you do for us!" Erin Smith

"Misty is an amazing Front Desk coordinator. She truly demonstrates the Mii amo philosophy. She is here to service the guest. She establishes a wonderful rapport with them and goes the extra mile whenever necessary to ensure we have exceeded their expectations. I so appreciate her work ethic and I feel very confident when she is working the desk. Thank you for your efforts Misty!" Deborah Waldvogel